Privacy Policy

This Privacy Policy describes how Kiko Keramik ("we", "our" or "us") handles personal information collected through our website and related communication channels.

By using our website, you acknowledge that your information may be handled as described in this policy.

Depending on how you interact with us, we may collect:

• Name and contact details, such as email address and phone number.
• Information submitted through enquiry or contact forms.
• Product interests, preferences and project-related details you choose to share.
• Basic technical information, such as browser type, device information and website usage data.

We only request information that is reasonably relevant to responding to your enquiry or operating our website.

We may use the information collected to:

• Respond to product enquiries and customer questions.
• Provide information about our collections and products.
• Coordinate quotations, product availability and related communication.
• Improve website performance, usability and customer experience.
• Maintain website security and prevent misuse.
• Meet applicable legal or regulatory requirements.

Our website may use cookies or similar technologies to support essential website functions, understand visitor activity and improve the browsing experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

We do not sell personal information. We may share relevant information with service providers who help us operate our website, manage enquiries or provide technical services.

Information may also be disclosed where required by law, to protect our rights, or to address security and fraud concerns.

Service providers are expected to handle information appropriately and only for the purposes for which it is shared.

We take reasonable measures to protect information against unauthorised access, loss, misuse or alteration.

Information is retained only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law.

No method of electronic storage or transmission can be guaranteed to be completely secure.

Depending on applicable law, you may have rights to request access to, correction of or deletion of your personal information.

You may also contact us with questions about how your information is being used or request that we stop sending non-essential communications.